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Customer Comments:
"On our way to the Honda dealer in Searcy, we stopped in to see if Honda of Russellville could beat or match the internet price we received from the Honda dealer in Searcy. Within 15 minutes we were purchasing a CBR600RR!!! You had a GREAT price, FAST & FRIENDLY service, we had a WONDERFUL experience. A big THANKS to our sales rep, Earl; and Amber in Finance. The whole sales staff is always pleasant. We've stopped in numerous times and everyone has always been friendly. The facility is SUPER and being close to the interstate made the stop convenient. It's a FUN place to shop for "toys"! Thanks!"
Brent Alma, AR
This is my 19th bike, a 08 Gold Wing. I currently have a 06 Softail Harley, and I was in the market for a new touring bike. I have spent thousands at the Harley shop, (Last two bikes were Harleys) so I went in to look at a new Ultra Classic with a blank check in my pocket. After standing in the showroom for 20 minutes and being ignored, (one other customer in the store) my wife said, “we don't have to put up with this kind of attitude." We left and drove to Russellville Honda to look at Wings. We were met at the door by Earl Kirtley. I bought a new Wing within 30 minutes of shopping. It was such a refreshing experience dealing with Earl, (a guy who loves what he does) and everyone at Russellville Honda. I never felt any pressure or uneasiness at any time, unlike the feeling I had at the Harley shop. They thought they were doing me some favor selling me a Harley. After riding my Wing and looking back on the whole experience of buying my new bike, I can see why riders are trading in their Harleys for Gold Wings. I would recommend this entire dealership to anyone shopping for a new bike anywhere in the USA. You will not find a better place to shop. A class act motorcycle shop! Thanks for putting me on my fourth Honda."
Ken
Jacksonville, AR
"I came to Honda of Russellville because you have the cheapest prices in the state ! You've been here a long time and have a great reputation. Wes was great! He did a great job with following up with me. My local dealer didn't provide this service. I called Wes a million times and he was very professional. My husband is out of state on a job and wanted to surprise him with a CBR600 and Wes helped me make it possible. Thank You!"
Sumer Heber Springs, AR
"Really appreciate the warm welcoming and prompt service, lunch was a nice touch as well. Keep up what you are doing and I will be back for more. I have been talking about you guys ever since I got back. Most my buddies just biked up, but next time around they will be checking with you first. The personal attention and involvement Steve has with customers is A+." Chris Goodale Kansas City, MO
"Wouldn't deal with any other dealer unless Honda of Russellville sends me to them. The whole store has been great from day 1." Chris - Hot Springs Village, CO
"Hey Jonathan, thought I would let you know that we got my new Goldwing home without any problems. I must tell you I am totally impressed with everything!!! I love my new bike! My wife and I were so impressed with your dealership! Every feature about this bike makes me love it that much more! The fact that we were not bothered by pushy salesmen really made my wife enjoy the trip. Well, I could go on and on about how much I love this bike. I am sure you hear that all the time. Let me finish by saying I will recommend your dealership to anybody
looking for a great deal on a new bike! Thanks again."
Arthur Willard
Cedar Rapids, IA
Policies
Shipping and Handling
Shipping and Handling Charges: Shipping and handling charges are based on total price of your order. Oversized or heavy items may have an additional shipping cost. This charge may not be calculated until the order is being prepared.
We will notify you if there is an increase in the shipping charge or your order prior to billing and shipping.
Shipment By UPS: We ship via UPS Ground or US Postal Service in the continental US. Shipments to Alaska & Hawaii and International orders will have an additional shipping cost applied.
Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
Consolidated Shipments: Entire orders will be shipped together if possible.
Returns and Exchanges
General: All returns must be postmarked no later than 30 days from the original customer shipment date.
Returns and exchanges must be in new condition and must include all instructions and original packing material.
Customer pays all return shipping charges. Include a copy of your packing list with all returns.
Original shipping and handling charges are not refundable. Returns must be preauthorized by us and are subject to a 15% re-stocking fee. These amounts will be deducted from the original amount billed and the remaining balance will be credited to the original credit card.
Incorrect Item: If you received an incorrect item no extra charges will be incurred. We will replace incorrect items and pay the additional shipping charge.
Incorrect Size: No charge for exchange. We will exchange customer orders that do not fit, if the customer requests the same item in a different size. Customer pays all shipping charges.
Customer Order Error: Incorrect customer orders can be exchanged for any other item without paying the restocking charge. However, the customer will pay the additional shipping and handling charge. The replacement item must be at least 75% of the value of the original item.
Return Shipping Instructions: Return via prepaid UPS or US mail. Insure shipment for full value of purchase.
Use original packaging. We are not responsible for packages lost during return shipping.
Return/Exchange Instructions: Enclose a copy of your packing list or E-mail Invoice along with detailed return/exchange instructions. Send exchanges and returns to dealership.
Sales Tax
Sales tax is charged on instate orders if required by law.
Payment Methods
Orders accepted via secure online order form only. Most major credit cards are accepted. Credit card purchases verified for your protection.
Backordered Items
Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option.
Filling backorders: Backorders will be filled before new orders when the backordered items become available.
Policies
Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Prices subject to change without notice. Mistakenly posted prices on the website do not obligate us to those incorrect prices. We reserve the right to refuse to sell to anyone for any reason.
Secured Online Shopping
We guarantee your order's privacy and security over the web, with all transactions utilizing an SSL secure server connection. Verisign, Inc., provides our Secure Server Certificate through PowerSports Network, Inc.
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